SABC Education launches the 2017 Matric Results service

Blog METROFM
METROFM Guest blogger

SABC Education is again calling all South African matric students to register and receive their matric results through SMS or USSD lines. This service was created for matric students to receive results via SMS and USSD as soon as results are made available to the general public. The service is in partnership with the Department of Basic Education (DBE).

In 2016, more than +-300 000 students received results via the SABC Education SMS and USSD services. The Matric Results SMS and USSD lines will open for matric students from the 19th of December 2017 until 31 January 2018.

Learners will register to get results via SMS and USSD:

SMS
• The Learner will send an SMS to 35658
• The SMS will consist of the ID number and student number.
• The system verifies the ID number and the Exam number; both numbers must have 13 Digits in order to be accepted. The ID Number will also be subjected to an algorithm that identifies if the ID Number is a valid South African ID Number.
• The learners will be charged R1.50 per SMS, free SMSes do not apply

USSD
• The learners will dial *120*35658#, put in their ID number and Exam number to register, once the results are available, they will get their results per subject.

• USSD has what we call resume session function, where our system recognizes the number the next time the user dials the string. Meaning that it knows what the last question the learner answered was.

• The cost for USSD is 50 cents per 20 seconds

SABC Education will continue to create awareness through TV and Radio promos to alert matric students on the use of SMS and USSD support services. SABC Education is again running a call-centre to address issues relating to registration process, registration confirmation and queries on results received.

Should the learners have queries, they can contact our call centre on 011 504 0008, Monday to Friday from 8am to 5pm. However, on the day of the release, the call center will operate from 6am to 5pm.

SABC Education in partnership with the Department of Basic Education celebrates the launch of the Matric Results campaign to “Enriching Minds, Enriching Lives”. Former president Nelson Mandela once said that “Education is the most powerful weapon, which you can use to change the world.”

For any interviews on the Matric Results service, contact Eric Muragana, Digital Media Manager, SABC Education at 073 490 8632.